About Us

Contact Us
1903 Dairy Ashford
Houston, TX 77077

About Ace Flowers

Ace Flowers proudly serves the Houston area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Ace Flowers be your first choice for flowers.

 


 

Ace Flowers

1903 Dairy Ashford

Houston, TX 77077


Store Hours:*

*

Our shop is open from 8:00 a.m. to 8:00 p.m., Monday through Saturday and from 10:00 a.m. to 5:00 p.m. on Sunday.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Father's Day, Independence Day and Labor Day.

Contact Information

If you have any questions or need more information, please call us directly

at (281) 558-7777 or (800)990-1949.

We're always here to serve you and make your flower-sending experience a pleasure.

 


 

Payment Options

We accept the following payment methods:

Visa

MasterCard

Discover

American Express

 

 


 

Delivery Policy

A local delivery fee of $14.99 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 3:00 p.m. in the recipient's time zone to assure same day flower delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

 


 

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

 


 

Return/Refund Policy

Ace Flowers strives to provide the best customer service available. It is our belief that as a real flower shop, we understand and appreciate the concerns of Internet shoppers regarding the security and proper fulfilment of their orders. We have established this return/refund policy to provide our customers with a complete understanding of how replacement orders or refunds are processed:

1. If any customer claims an order was not delivered, we ask that we are given at least 24-48 hours to investigate and to determine what has occurred. In many cases, delivery was attempted but either the recipient was not home/office, and/or no neighbors were available to accept the order. We reserve the right to attempt a redelivery if this occurs. Please note that we make every effort to make the delivery on the scheduled date. Because we are working with perishable products, sometimes Mother Nature works against us, and a particular situation (leaving on a porch) may be out of our control.

2. If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, the recipient should contact the florist directly. In almost every case, we will gladly replace the arrangement. To request a replacement, Ace Flowers must be contacted within 24 hours of the delivery. Bear in mind that flowers are perishable. Proper care is required. No refunds or replacements will be made for any order should the recipient or sender not notify us within 1 day of the original delivery date. It is the responsibility of the sender to review all of the information provided on this website relating to refunds and/or replacements.

3. Ace Flowers reserves the right to reject any order provided to us that we deem questionable or possibly fraudulent. When Ace Flowers receives an order, we review the entire order and periodically compare the information provided to us with the bank of the person placing the order. If we determine that fraudulent information is provided we will send an email to the sender to inform them of the situation to determine if the information was provided in error.

4. Should any customer place an order through Ace Flowers and then need to cancel the order, the cancellation must be made prior to the delivery of the order. If the cancellation is received after the order is delivered, no refund can be issued. Cancellations will not be accepted if a customer places an order but provides information that prevents direct delivery, such as in the case of a wrong office or home address. The customer can obtain new information so that the order can then be properly delivered using correct information.

5. Ace Flowers is not responsible for any order where the recipient refuses to accept the item. Ace Flowers will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.

6. Ace Flowers is not liable for customer errors that result in the over-ordering of a product. During the checkout process the customer is provided with a total of the order PRIOR to the order being submitted. The customer is given the option to remove items or reduce the quantity ordered. Ace Flowers makes every effort to review orders where multiple quantities of a same item are ordered but we do not guarantee, nor are we liable, for any order sent out exactly as the customer ordered. If a customer orders more than one of any single item but meant to send a lesser quantity and the ordered amount is sent to the recipient, no refund can be offered since what was ordered is what will be delivered.

 

 


 

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

 


 

Areas Served

Our shop serves the following areas in Texas:

Houston Metropolitan Area

We also deliver the same day or next day to the following facilities:

Adelphina Senior Citizens Advantage Funeral & Cremation Advantage Howard-Glendale Chap
Afton Oaks Nursing Ctr Aldine Funeral Chapel Inc Aldine Health Center
Aldon's Adult Daycare All Faiths Mortuary All Peoples' Funeral Home
All Seasons Care Ctr Allen Mortuary Alliance-Health Alterra Clare Bridge West
American Heritage Funeral Home Ann Manda Convalescent Home Anna Dupree Terrace
Anointed Hands Arden Courts Arlington National Funeral Home
Associates In Medicine, PA Asthma & Lung Center - Houston Atria Grapevine Retirement
Autumn Hills Convalescent Ctr Bayou Manor Beechnut Manor Behavioral Hospital-Bellaire
Bellaire Lodge - Personal Belmont Village Ben Taub Hospital
Benner Convalescent Ctr Bennington Center Beresford Funeral Service
Bill Clair Mortuary Blackwell-Vazquez Funeral Home Boyd Funeral Home
Bradshaw-Carter Memorial Braeswood Personal Care Homes Brazosview Health Care Ctr
Briar Dale Treatment Center Briarwood Health Care Ctr Brookside Funeral Home
Brookside Funeral Home-Cypress Brookside Funeral Homes Buckingham
Canterbury Villa Of Houston Care Solution, The Carl Barnes Funeral Home
Carriage Services Carter Funeral Home Champion Oaks Guest Home
Christus Healthprompt Referral Christus St Joseph Outpatient Christus St. Joseph Hospital
Citizens Turner Funeral Home Clarent Hospital Corp Clarewood House
Clay & Clay Funeral Home Clouston House Colonial Oaks
Community Chapels of Houston Compean Funeral Home Compensation & Retirement Serv
Cornerstone RHF Housing Inc. Courtyard Convalescent Center Crespo Funeral Home
Cristo Rey Funeral Home Cypress Creek Hospital Cypress Fairbanks Funeral Home
Cypress Fairbanks Medical Ctr Cypress Senior Dan L Duncan Cancer Center
David Funeral Directors Dettling Funeral Home Dockal Road Personal Care
Doctors Hospital - Parkway Doctors Hospital - Tidwell Dora's Paradise Personal
Dubuis Health System Dubuis Hospital-Continung Care Duncan Funeral Home
Earthman Funeral Directors Earthman Funeral Homes Earthman Resthaven
Edenbrook-Champions El Care Center El Redentor Apartments
El Redentor Apartments Inc. Emergency Room Epoch Assisted Living
Esperanza Family Funeral Home Evening Starr Villa Evergreen Commons Inc.
Family Funeral Care Felix H Morales Funeral Home First Class Home Care Service
Forest Lawn Funeral Home Forest Park Lawndale Funeral Forest Park Westheimer Funeral
Forum Memorial Woods Frazier Mitchell  Funeral Gambro Healthcare
Garden Oaks Funeral Home Garden Village Geo. H. Lewis & Sons Funeral D
Goldberg B'Nai B'Rith Twr Apt Golden Age Manor Golden Meadows Personal Care
Grace Care Center of Cypress Grace Residence Personal Gramercy Outpatient
Greater Jerusalem Baptist Greater Morning Star Church Green Health Clinic
Grimes Funeral Home Inc Guardian Angel Funeral Home Hallmark
Hampton At Post Oak Hampton At Shadowlake Hampton At Spring Shadows
Hamptons Alzheimer's Care Hardin Family Funeral Home Harris County Hospital Dist
Harris County Hospital Dist. Harris County Psychiatric Harris Health System
Health Check HealthSouth Healthsouth Outpatient Service Healthsouth Rehabilitation Ctr
Hearthstone Assisted Living Hearthstone At Cy-Fair Heartland Health Care Center
Heights Funeral Home Heights House Hermann  Children's Hospital
Hermann Life Flight Hermann Park Manor Highland Park Care Center
HMS Healthcare Holly Hall Retirement HopeBridge Hospital
Horizon Community Residence House Of Hope Houston Funerals
Houston Heights Tower Houston Methodist St. John Houston National Cemetery
Houston Northwest Med Center Houston Northwest MRI Center Houston Shoe Hospital
Hummingbird Care Home Hyde Park Funeral Directors HYW Ranch
Independent Mortuary Service IntraCare North Hospital at J & J Harrison Personal Care
J B Earthman-Tanglewood Jackson Mortuary James Stripling Funeral Home
John Goldberg Apts For Seniors Johnson Funeral Home Johnson Mortuary & Removal
Johnson's Mortuary & Removal Just A Blessing Personal Care Kara Living Center
Kashmere Gardens Funeral Home Kenneth E Clark Funeral & Crmt Kindred Hospital
Kindred Hospital - Spring Kindred Hospital - Town & Coun Kindred Hospital Houston
Kindred Hospital Midtown Kindred Hospital North Houston Klein Funeral Homes
Lang Funeral Home Leal Funeral Home Legacy Community Health -
Legacy Funeral Group Legend Oaks West Houston Lexington Place Healthcare
Liberty Island Personal Care Life Call Inc. Light Heart Care Homes
Lockwood Funeral Home Inc Lovett Place Lyndon Baines Johnson Hospital
M. Renees Personal Care Home M.D. Anderson Cancer Center Mabrie Memorial Mortuary
Manor Care Health Service Mariner Health Care Inc. Mariner Health Of Cypresswood
Mariner Health Of N.W. Houston Mariner Health-Southwest Mariner Health-Woodwind Lakes
Marsh Personal Care Home McCoy & Harrison Funeral Home McDuffie's Mortuary
MD Anderson Cancer Center Memorial 55 Plus Memorial City Hospital
Memorial City Terrace Memorial Healthcare Systems Memorial Hermann
Memorial Hermann Behavioral Memorial Hermann Continuing Memorial Hermann Greater
Memorial Hermann Greater Heights Memorial Hermann Healthcare Memorial Hermann Hospital
Memorial Hermann Mem City Memorial Hermann SE Hospital Memorial Hermann Spring Shdws
Memorial Hermann SW Hospital Memorial Hermann-Texas Med Memorial Hospital
Memorial Oaks Funeral Home Memorial Oaks Guest Home Mercy Home Care
Mercy Nursing Home Methodist Health Care System Methodist Hospital
Methodist Hospital Auxiliary Methodist Hospital Foundation Methodist Medical Group
Methodist West Houston Methodist West Pavilion Hosp. Metropolitan Funeral Directors
Mill Cott Enterprises Miller Funeral & Cremation Ser Morales Funeral Home
Morgan Harris Funeral Home National Cremation Service-Hou National Family Home
Niday Funeral Home Nissi Care Homes Nita Haven Personal Home Care
Northline Manor NorthStar Memorial Group LLC Northwest Community Health Ctr
Northwoods Funeral Home O W Wiley Mortuary Oak Haven
Oak Shadows Retirement Oleander Commons One London House
Oscar Johnson Mortuary Paradise Cemetery Park At Bellaire
Park Manor Of Southbelt Park Place Of Steeplechase Park Plaza Hospital
Park Shadows Retirement Parkway Place Pat H. Foley & Company
Personal Health Care Pinemont Plaza Specialty Hospital
Pleasant Hill Village Positive Adult Living Premium Casket Co
Promise Hospital of Houston Pruitt & Pruitt Funeral Home Pruitt's Mortuary
Pryority Mortuary Services Inc Radiology Dept Rainbow Gardens Care Home
Regency Park Resthaven Chapel Richardson Mortuary
Ridgemont Mortuary Right At Home Riverside General Hospital
Roentex Inc Roomes Personal Care Rosemont Residence
Ross Mortuary Ruffin Funeral Home Sacred Hope Funeral Home
Samaritans Of America Medical San Jacinto Funeral Home Santana Funeral Directors
Select Specialty Hospital Senior Estates Senior Friends Rosewood Med.
Serenity Funeral Home Serenity Homes Service Corp International
Settegast Community Health Ctr Settegast-Kopf Funeral Home Seven Acres Jewish Senior Care
Shady Villa Personal Care Home Sheffield Funeral Director Inc Shriners Hospitals - Children
Skipper Lee & Son Eternal Rest Smith Anchor Care Home Inc Spring Branch Community Health
Spring Branch Healthcare Spring Branch Hospital Spring Shadows Place
St Jude's Personal Care Home St Michael Medical Ctr St. Anthony's Hospital
St. Dominic Nursing Home St. Dominic Village St. Joseph Medical Center
St. Luke's Episcopal Hospital St. Matthew's Mortuary Stoneybrook Healthcare Ctr
Stripling Funeral Service SUN Behavioral Houston Superior Funeral Directors
Tarrytowne Estates Team Encounter Terrace At West University
Terrace At Willowbrook Texas Children's Hospital Texas Children's Hospital
Texas Heart Institute Texas Medical Center Texas Medical Ctr Asstnc
Texas Orthopedic Hospital Texas Retirement Planning Ctr Thomas Street Health Center
Tiffs Tender Care TIRR Memorial Hermann Tops Surgical Specialty Hsptl
Tranquility Personal Care Home Treemont Trevino & Sons Funeral Home
Triumph Healthcare Central Twelve Oaks Medical Ctr Unity Funeral Home
University General Hospital University Place Uriel Health Care Ctr
VA Medical Center Valued Retirements Veterans Funeral Services
Village On The Park Steeple Visiting Nurse Assn VITAS Healthcare
W Leo Daniels Towers Wallace Funeral Home Waltrip Funeral Directors
West Houston Medical Ctr West Houston Surgicare West Oak Geriatric Ctr
West Oaks Hospital Westbrae Court Westbury Place
Westchase Gables Westside Podiatry -NW Houston William T Siebert Md
Williams & Sons Funeral Home Willie Waddell's Riverside Winford Funerals
Woman's Place Of Downtown Woman's Place Of Pearland Womans Hospital Of Texas
Women's Atrium Woodland Christian Towers Inc Woodlawn Funeral Home